top of page


Certainly, here's a set of frequently asked questions (FAQs) for a tour and travel company's Gaiwell Holidays:

  • What is included in the tour packages?
    The inclusions vary depending on the tour. Generally, our packages include accommodations, transportation, guided tours, and some meals. Please review the specific tour details for a complete list of inclusions.
  • How do I make payments?
    You can make payments securely through our website using various payment methods, including credit cards and electronic transfers. Our team will guide you through the payment process.
  • What documents do I need for international travel?
    The required documents vary by destination. Generally, you'll need a valid passport, and some countries may require visas or vaccinations. Our team will assist you in understanding the specific requirements for your chosen destination.
  • How do I contact your customer support team in case of an emergency during the tour?
    We provide emergency contact information for all travelers on our tours. Our customer support team is available 24/7 to assist you with any urgent matters. If you have any additional questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction and a memorable travel experience are our top priorities.
  • Is travel insurance included in the packages?
    Travel insurance is not automatically included in our packages, but we strongly recommend purchasing it to protect your investment and provide peace of mind during your journey.
  • What is the cancellation policy?
    Our cancellation policy depends on the tour and its terms and conditions. We recommend reviewing the specific tour details for cancellation policies. We also offer travel insurance options for added peace of mind.
  • What types of tours do you offer?
    We offer a wide range of tours, including cultural, adventure, wildlife, beach, and customized tours to various destinations. Check our website for a complete list of options.
  • How do I book a tour?
    Booking is easy! You can book online through our website or get in touch with our customer service team for personalized assistance. We're here to make your booking process as smooth as possible.
  • Are your tours guided?
    Yes, most of our tours include experienced and knowledgeable guides who will enhance your travel experience by sharing insights and local knowledge.
bottom of page